| 1. How do I reserve
a hotel online? |
| Answer: |
1) Choose the city and the
period that you will stay, as well as any other search
criteria (e.g. Price and star rating preference), and
then submit.
2) View hotel info by clicking on the hotel names in the
list of searching results.
3) After finding the hotel right for you, select a room
type and click on the 'reserve' button.
4) Fill in your name, email and the number of rooms you
want to have, and then choose the means by which you would
like to receive our confirmation.
For booking online, the following steps could be followed:
|
| |
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| 2. How do I know
whether my reservation is succeeded or not? |
| Answer: |
After submitting the reservation online,
a confirmation email from us will be sent to your email
address. If you are still minded for this reservation,
simply reply this email, by which your reservation is
completely fulfilled. |
| |
|
| 3. By which means
will I be charged for my reservation? |
| Answer: |
All relative fees will be charged at
the hotel's front desk. |
| |
|
| 4. What if I need
to cancel the reservation? |
| Answer: |
Please email us at apelongnet_CRI@elong.net
or call us at 800-810-1010 ext. 6 (24 hours) or 8610-
64329999 ext. 6 (within China mainland); 1-888-elong-ok
or 1-888-356-6465 (In North America). |
| |
|
| 5. What should I
do if I want to have some more specific information on
the hotel besides what is listed on the Web site? |
| Answer: |
Please email us at apelongnet_CRI@elong.net
or call us at
800-810-1010 ext. 6 (24 hours) or 8610- 64329999 ext.
6 (within China mainland); 1-888-elong-ok or 1-888-356-6465
(In North America). |
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